FAQs

Table of Contents

Sales

Absolutely. Everyone can access 30 free Cazoom sheets here. No email or card details are required to try out our resources.

Worksheets

We’ve designed a really handy table to explain Cazoom’s level system.

Yes please! Every effort is made to keep our Cazoom sheets as accurate as possible, and your support is very welcome. You can contact us over at the members area.

We call them our Cazoom family! Find out more about them here.

You need to have a school licence in order to save the Cazoom sheets to your school computer.

Payments & Membership​​

You must check out using Stripe in order to use your discount codes as PayPal does not accommodate this feature.

You can change your profile information, contact us or check out your download and site visit stats.

Your feedback not only helps us – it also helps others! We’d really love for you to let others know about your experience of using Cazoom by spreading the word.

Click here to change profile or password.

Easy. We will be sad to see you leave but to cancel your Casual User Membership please just email the support inbox at, [email protected] – we will then be able to cancel your membership so you are not billed for the following month.

Schools​​

Absolutely! Please ensure that your school include your username when they complete the order form. Your next upgrade will be free.

Technical​​​

Our system automatically disallows users from logging into the site from too many locations. This system prevents users from unfairly sharing their account details. If you are sharing your account details at school it may be because you really love cazoom! Which is great, but your school will have to purchase a school license. If you have experienced this error message email us, we can typically get you logged in again within an hour if our records indicate fair usage.

Check that someone else is not logged in using your account details.

This is most likely due to your internet browser settings. Clear your browser data history, including cookies and cached data. This can be done through the browser settings tab on Google Chrome and the Internet Options tab on Internet Explorer. Using Internet Explorer you will find under the general tab the section Browsing History, click “delete..” and choose cookies and temporary files. Using Google Chrome choose settings and then history, click browsing data and then choose cookies and cached data. Alternatively, try accessing our site using another internet browser entirely, such as Google Chrome, Mozilla FireFox, Safari etc.

Some extensions that block JavaScript may prevent PDF Viewer from working inside your internet browser. You can disable them to allow PDF viewer to work. Each browser has different instructions for doing so. Please see the following link for detailed instructions specific to your web browser.